Support
Contact
Last updated: July 5, 2026
Need help with transcription, billing, privacy, or product feedback? Use the contact details below and include enough context for us to help quickly.
Support email
Email us at support@ezscribe.app for account, billing, subscription, transcription, or product questions.
What to include
For faster support, include your account email, the page where the issue happened, the file type or workflow you used, and any error message you saw. Do not send sensitive audio or private transcript content unless it is necessary for the request.
Billing questions
For subscription or invoice questions, include the email used at checkout and the plan name. Payment details are managed through Stripe.
Privacy requests
For privacy or deletion requests, contact support@ezscribe.app from the email associated with your account so we can verify ownership.